Automated onboarding of customers, vendors, students or patients

Automatically collect data from onboarding documents and generate a single file with all necessary information, or push it directly to your business software.

50%

acceleration in the customer onboarding process

when using Graip.AI’s advanced AI algorithms for processing key documents

Graip.AI features an integrated onboarding workflow that consolidates all relevant information into one entity, enabling quick and informed decision-making based on efficiently extracted data.

Data Extraction

Graip.AI extracts and consolidates KYC data from documents and form fields, improving onboarding for vendors, suppliers, and customers.

Automated Processing

The system identifies and requests any missing information from users, channeling the process and tracking each step without human involvement.

Seamless Integration

After processing, this data is automatically exported to CRM or business software without copy-pasting. Data can also be consolidated into a single file in a compliant format.

How it works

Bill of Lading Processing video

Onboarding Challenges & Solutions

Multilingual Documents & Manual Entry Errors

Challenges:

Onboarding documents arrive in multiple languages from customers, external partners, and internal systems. Manual data entry across these sources is slow, error-prone, and inefficient, leading to bottlenecks and compliance risks.

Rozwiązanie:

Graip.AI extracts data from documents in 141+ languages and exports it to preferred formats. Its Multi-Language support automatically detects language and extracts key information without manual translation, ensuring accurate data capture regardless of document origin.

Handling & Classifying Onboarding Documents

Challenges:

Staff members spend hours manually classifying onboarding documents—IDs, contracts, applications, supporting documents—slowing down the entire process and increasing the risk of misrouting.

Rozwiązanie:

Graip.AI's Document Classification feature automatically analyzes, categorizes, and routes all incoming documents regardless of format or language, eliminating manual sorting and accelerating the onboarding workflow.

Unstructured Data Handling

Challenges:

Onboarding involves data in various formats—emails, scanned PDFs, photos, Excel files—making it difficult to structure and process efficiently in business systems.

Rozwiązanie:

Graip.AI recognizes and extracts data from emails, Excel files, scanned PDFs, and photos. The Email Recognition feature extracts data directly from unstructured email content, while Excel Processing handles complex spreadsheets with ease.

Compliance with Data Storage and Retrieval Rules

Challenges:

Manually tracking data retention periods and storage requirements leads to compliance errors, potential fines, and audit failures across regulations like GDPR, HIPAA, and PCI DSS.

Rozwiązanie:

Graip.AI ensures GDPR, HIPAA, and PCI DSS compliance. The Smart Data Retention feature enables businesses to define retention periods for processed documents, automating archiving or deletion to optimize storage while maintaining full regulatory compliance.

Handling Sensitive Information in Onboarding Documents

Challenges:

Onboarding documents often contain sensitive information like Social Security numbers, financial data, and personal details that require careful handling to prevent unauthorized access and data breaches.

Rozwiązanie:

Graip.AI's Redaction feature protects sensitive data through advanced anonymization. It automatically identifies and redacts personal information such as names, addresses, and financial data while keeping the rest of the document intact for processing.

Image Verification for KYC

Challenges:

Manual image and document verification for KYC compliance is slow, error-prone, and struggles to detect fraudulent or manipulated documents, creating compliance risks.

Rozwiązanie:

Graip.AI verifies document authenticity and compliance with KYC regulations. Its Document Quality Validation feature detects poor-quality uploads and prompts users to resubmit clearer documents, ensuring accurate verification and regulatory compliance.

Tracking Missing Data

Challenges:

Missing or incomplete onboarding information leads to delays, manual follow-ups, and frustrated customers. Tracking what's missing across multiple applications is time-consuming.

Rozwiązanie:

Graip.AI's Missing Data Alert feature automatically identifies missing information in documents and sends personalized alerts to users requesting the missing details, streamlining the follow-up process.

Customizable Workflows

Challenges:

Building onboarding workflows suited to specific business needs typically requires technical expertise and IT involvement, creating delays and inflexibility.

Rozwiązanie:

Graip.AI's Smart Workflows feature enables users to create and customize approval workflows with a simple drag-and-drop interface, adapting to each business's specific requirements without coding or IT support.

Handling Peak Workloads

Challenges:

High volume of applications during peak enrollment periods causes delays, backlogs, and inconsistent processing times, leading to poor customer experience.

Rozwiązanie:

Graip.AI leverages advanced autoscaling to process up to 10,000 files per hour without compromising performance and speed. The system automatically scales to handle peak volumes while maintaining consistent processing quality.

Pre-built and Custom Integrations

Challenges:

Onboarding data needs to seamlessly integrate with CRM, ERP, and other business systems. Lack of integration creates data silos and requires manual re-entry.

Rozwiązanie:

Graip.AI automatically transfers extracted data to preferred CRM, ERP, or financial systems. It supports native SAP S/4HANA integration, Zapier connectivity for 100+ platforms, and flexible API support for custom integrations.

Features

  • Document classification
  • Multi-language support (141 languages)
  • Advanced data matching
  • Missing data alert
  • Email recognition
  • Image and photo recognition
  • Document auto-rotation
  • Document quality validation
  • Smart workflows
  • Redaction for sensitive data
  • Smart data retention
  • 100% template-free

Implementation Plan

1
Document Analysis

Thorough analysis of the documents required for successful onboarding.

2
Configuration

Configure the recognition and export settings to meet specific requirements.

5
Testing and Quality Assurance

Perform comprehensive testing and bug fixing to ensure seamless functionality.

4
API Integration

Establish API integration for importing and exporting data to and from third-party systems, as needed.

3
Model Training

Train and, if necessary, re-train the models to ensure accuracy and efficiency.

Implementation Plan

1
Document Analysis

Thorough analysis of the documents required for successful onboarding.

2
Configuration

Configure the recognition and export settings to meet specific requirements.

3
Model Training

Train and, if necessary, re-train the models to ensure accuracy and efficiency.

4
API Integration

Establish API integration for importing and exporting data to and from third-party systems, as needed.

5
Testing and Quality Assurance

Perform comprehensive testing and bug fixing to ensure seamless functionality.

Benefits

Reduce client onboarding time to minutes

Reduce client onboarding time to minutes

AI-driven IDP solutions make quick work of sorting through onboarding documents. By automating data extraction, the time typically spent on manual data entry is significantly reduced. This means, with Graip.AI, you can welcome new customers faster and more efficiently, giving yourself an edge in responsiveness.

Enhance data accuracy to 100%

Enhance data accuracy to 100%

With AI-driven IDP technology, you can be sure that the information taken from onboarding documents is completely accurate. This precision helps prevent mistakes in account opening and other important processes, boosting customer trust and minimizing compliance risks.

Boost sales conversion rates, reducing advertising costs

Boost sales conversion rates, reducing advertising costs

A smoother onboarding experience not only makes your clients happier but also improves the effectiveness of your sales campaigns. Better conversion rates mean more sales with lower advertising spend, striking the right balance between outreach and cost-effectiveness.

Increase sales volume and revenue

Increase sales volume and revenue

Efficient onboarding leads to happier customers, which often means they're more likely to stick with you and make more purchases. By minimizing errors and speeding up the onboarding process, you can reallocate your resources towards activities that boost your bottom line.

Elevate customer satisfaction and loyalty

Elevate customer satisfaction and loyalty

When onboarding is easy and hassle-free, customers tend to view the company more positively. This enhanced experience not only fosters loyalty but also encourages them to return for future transactions.

Optimize resource allocation and enhance operational efficiency

Optimize resource allocation and enhance operational efficiency

By adopting AI-driven IDP solutions for routine tasks, you can free up your team to focus on more strategic initiatives. This shift enhances your operational efficiency and ensures that your team is utilized in areas where they can make the most significant impact.

Automated onboarding process

How it works scheme

Bezpieczeństwo i integralność danych są dla nas priorytetem

Jesteśmy dumni z utrzymywania bezpiecznego środowiska, które umożliwia bezpieczne korzystanie z naszej technologii, pozwalając skupić się na podstawowych celach biznesowych. Bezpieczeństwo danych jest naszym najwyższym priorytetem.

support
Obsługa klienta 24/7
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Menedżer ds. sukcesu klienta
ISO 27001

ISO 27001: System zarządzania bezpieczeństwem informacji

Zapewniamy, że dane użytkownika pozostają poufne, dostępne i chronione przed nieautoryzowanym dostępem.

ISO 9001

ISO 9001: System zarządzania jakością

Certyfikat ten potwierdza nasze zaangażowanie w dostarczanie spójnej i wyjątkowej jakości naszych rozwiązań i usług.

ISO 22301

ISO 22301: System zarządzania ciągłością działania

Certyfikat oznacza nasze proaktywne podejście do zapewnienia ciągłości naszych usług, nawet w trudnych czasach.

Uznany za jednego z liderów branży i uwielbiany przez klientów
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Read Graip.AI reviews on G2
Vadim V.

Vadim V.

Group Chief Operating Officer

Mid-Market (51-1000 emp.)

07/30/2025

Seamless Document Automation for Fintech Onboarding

What do you like best about Graip.AI?
Graip.AI makes handling complex payment documents during customer onboarding incredibly easy. Its intelligent data extraction is fast, highly accurate, and requires minimal manual review. Integration was smooth, and the support team is responsive and proactive. Review collected by and hosted on G2.com.

Read the full G2 review
Janis K.

Janis K.

CTO and co-founder

Small-Business (50 or fewer emp.)

08/28/2025

Hassle-free Invoice Processing and Payment Matching

What do you like best about Graip.AI?
Graip.AI simplifies how we handle outgoing invoices and matches them with incoming payments. The data extraction is spot-on, even for large batches of invoices, and the system flags mismatches automatically. It’s been a huge help in keeping our finance workflows accurate and efficient. Review collected by and hosted on G2.com.

Read the full G2 review
Elton C.

Elton C.

CEO, Founder

Mid-Market (51-1000 emp.)

07/24/2025

Seamless and Scalable KYC That Accelerated Our Onboarding

What do you like best about Graip.AI?
The automation and ease of integration stood out. The KYC solution provided real-time identity verification with global coverage, reducing manual checks and compliance errors. We especially liked the clear dashboard, API flexibility, and the support team's responsiveness. It helped us stay compliant without slowing down user onboarding. Review collected by and hosted on G2.com.

Read the full G2 review

Customer story

With Graip.AI, our onboarding process became 50% faster. At the same time, our compliance team can rest easy knowing all document workflows are ISO and GDPR compliant.

Customer story video