Orders out the door before the competition picks up the phone
Eliminate manual entry with AI order processing
Graip.AI reduces the manual gaps between a customer order and your ERP entry. The system validates pricing agreements, maps SKUs, and accelerates your Purchase Orders (PO), Sales Orders (SO), and RFQ workflows from day one.
Challenges we solve
Order team drowning in formats due to channel proliferation
New retail channels: e-commerce, marketplaces, wholesale portals — each bring new PO formats. While EDI covers your top partners, everyone else sends emails, PDFs, or Excel files. Relying on modern AI tools for wholesale distributors is the only way to manage this unstructured chaos without adding headcount.
EDI doesn't cover every partner
EDI works for 20% of your trading partners. The rest send unstructured documents. That gap is 100% manual — and it grows as you add suppliers or customers, exposing a critical need for flexible order processing automation.
Customer part numbers don't match your catalog
Most B2B customers order using their own internal part numbers, descriptions, and codes, not yours. Someone on your order desk manually cross-references each line item against your internal SKU catalog before entry. Upgrading to AI order processing eliminates this daily drain by mapping thousands of complex SKUs instantly and accurately.
Pricing agreements not applied correctly
Negotiated price lists, volume tiers, customer-specific discounts, and contract rates need to be manually checked and applied to every order. One missed agreement or expired discount creates an incorrect invoice, which then triggers a dispute, delays payment, and damages trust with a customer you've worked hard to keep.
PO arrives, ERP entry waits
There is always a gap between when a customer PO arrives and when it becomes a Sales Order in your ERP. Manual entry queues, shift handovers, and approval chains mean orders sit in inboxes while customers expect confirmation. Implementing true Sales Order automation bridges this gap, turning documents into ERP-ready orders in minutes.
No structured process for non-catalog requests
When a customer asks for something outside the standard catalog — a new product, a bulk negotiation, or a spot buy, there is no defined quoting process. Sales handles it ad hoc, via email, without consistent pricing logic or a structured RFQ workflow, meaning deals get made but execution is messy.
High volume peaks overwhelm the order team
Seasonal spikes, new customer onboarding, and promotional periods increase order volumes sharply. Your order team's capacity doesn't scale at the same speed. The result is delayed processing, errors under pressure, and customer SLA breaches at the moment you need to perform.
Chargebacks and SLA penalties
Major retail chains enforce strict ASN and order acknowledgement SLAs. Late confirmations, wrong quantities, or format errors trigger automatic chargebacks.
How it works
From trading partner email to ERP posted order
Intake
The Graip.AI monitors emails, SFTP, SharePoint, EDI, and portals, ingesting POs and RFQs in any format and language.
Map and resolve
Matches part numbers and descriptions to your item master, then extracts and normalizes quantities, pricing, and delivery terms.
Validate
Checks orders against pricing rules, stock availability, and business logic in your ERP, flagging discrepancies for human review.
Execute
Creates Purchase Order or Sales Order automatically in SAP, Oracle, or Dynamics, leaving a full audit trail.
Confirm
Sends order acknowledgment automatically to the trading partner, stopping the SLA clock and leaving the team to only handle exceptions.
From trading partner inquiry intake to Sales Order confirmation
Strategic Benefits of Automated Order Processing
Lower cost per order
Replace €12–28 manual processing costs with a predictable, flat AI agent cost that decreases as volume increases. With true Sales Order automation, linear headcount scaling becomes obsolete.
Peak volume absorbed without extra staffing
Four times volume spikes absorbed without overtime cost, temporary staffing risk, or processing backlogs.
Order confirmation SLA met every time
Automated acknowledgements sent within 2 hours of receipt, eliminating chargeback risk from major retail partners and meeting SLA commitments your competitors cannot match manually.
Automatic SKU resolution
Powered by advanced AI order processing, trading partner part numbers are mapped to your item master automatically. Exceptions decrease over time as Graip.AI learns each partner's ordering language, resulting in fewer manual touches with every transaction.
Pricing applied correctly every time
Contract rates, volume tiers, and customer-specific agreements are enforced automatically at the order intake stage. Complex, non-standard requests are seamlessly routed to your RFQ workflow, eliminating incorrect invoices, disputes, and delayed payments.
Zero manual ERP entry
Sales orders and vendor documents are posted directly into SAP, Oracle, or Dynamics. Whether capturing customer demand or acting as your automated Sales Order system, there is no rekeying, no queue, and no errors from manual input.
Straight-through processing for clean orders
Orders that pass all validations — correct SKU, pricing, stock, credit — do not need manual intervention. Your order team focuses entirely on handling exceptions, strengthening relationships with trading partners, and accelerating growth.
Channel growth without process redesign
New marketplaces, portals, and trading partners are handled effortlessly. As one of the most adaptable AI tools for wholesale distributors, Graip.AI absorbs new document formats without process redesigns or headcount requests, closing the EDI gap for every partner who sends an email, PDF, or Excel file.
Fulfilment accuracy
Validated orders are automatically created in the ERP system in the correct form. Fewer downstream errors, returns, and supplier disputes caused by data entry mistakes. This automation also eliminates the 8-15% rework rate that is typical for manual processing.
Compliance and control
Graip.AI is ISO 27001 / 27701 certified. It offers full traceability on every transaction and operates within your ERP rules, your approval hierarchies, and your audit requirements.
Agentic AI Key Outcomes in Wholesale Distribution
Order velocity
PO-to-confirmation cycle drops from 4-24 hours to under 2 hours across every channel, every format, every trading partner.
Same-day confirmation becomes a standard SLA, not an exception — eliminating chargeback risk from major retail buyers.
Order accuracy
Trading partner's part number mapping to internal SKU is resolved automatically without wrong items being entered.
Pricing agreements and contract rates are validated at intake — incorrect invoices and payment disputes are eliminated at the source.
ATP check before ERP posting ensures delivery commitments reflect actual stock availability.
Order team productivity
Order managers handle exceptions and trading partner relationships instead of spending 60-70% of their time on data entry and cross-referencing.
Peak seasons, promotional bursts, and trade events are absorbed at 4× normal volume without overtime, temporary staff, or processing backlogs.
Pricing discipline
Customer-specific pricing agreements, volume tiers, and contract rates are enforced automatically on every order — no manual lookup, no missed discounts.
Expired rates and pricing discrepancies are flagged before ERP posting — not discovered months later on a disputed invoice.
Non-catalog and spot buy requests are routed through a structured quoting workflow instead of ad hoc email chains.
Enhanced trading partner experience
Partners send POs in their format, language, and part numbers and receive fast, accurate confirmations without chasing your order desk.
Proactive exception communication replaces silence — partners know about stock issues or pricing queries before they become fulfilment problems.
New trading partners are onboarded without process redesign — Graip.AI absorbs new formats without custom mapping efforts.
ERP and channel investment ROI
The EDI gap that leaves 80% of trading partners on manual processing is closed — every partner gets the same automated treatment regardless of format.
Your ERP investment delivers accurate, validated data from day one — no rekeying errors, no missing fields, no batch corrections are needed downstream.
Resources
Explore and download practical materials that show our product in action.
Automated Purchase Order Processing
Purchase Order Reconciliation Agent
Key features
Architecture scheme
Graip.AI provides native integration with SAP environments: SAP S/4HANA, SAP ECC, SAP Business One, Sales Cloud, Service Cloud, CPQ, BRIM, SD, AVC/LO-VC, and Ariba integrations
Agents work directly with SAP data models, validating inputs against business logic and variant configuration before posting — ensuring accurate processing of complex orders and sales documents.
Diamo priorità alla sicurezza e all'integrità dei tuoi dati
Siamo orgogliosi di mantenere un ambiente sicuro che vi permetta di utilizzare la nostra tecnologia con fiducia, consentendovi di concentrarvi sui vostri obiettivi aziendali principali. La sicurezza dei vostri dati è la nostra massima priorità.
ISO 27001: Sistema di gestione della sicurezza delle informazioni
Garantiamo che i tuoi dati rimangano riservati, disponibili e protetti da accessi non autorizzati.
ISO 9001: Sistema di gestione della qualità
Questa certificazione dimostra la nostra dedizione a fornire una qualità costante ed eccezionale nelle nostre soluzioni e nei nostri servizi.
ISO 22301: Sistema di gestione della continuità operativa
La certificazione testimonia il nostro approccio proattivo nel garantire la continuità dei nostri servizi, anche in tempi difficili.
Dalle noiose scartoffie alla libertà: cosa dicono i nostri clienti
Vadim V.
Group Chief Operating Officer
Mid-Market (51-1000 emp.)
Seamless Document Automation for Fintech Onboarding
What do you like best about Graip.AI?
Graip.AI makes handling complex payment documents during customer onboarding incredibly easy. Its intelligent data extraction is fast, highly accurate, and requires minimal manual review. Integration was smooth, and the support team is responsive and proactive. Review collected by and hosted on G2.com.
Janis K.
CTO and co-founder
Small-Business (50 or fewer emp.)
Hassle-free Invoice Processing and Payment Matching
What do you like best about Graip.AI?
Graip.AI simplifies how we handle outgoing invoices and matches them with incoming payments. The data extraction is spot-on, even for large batches of invoices, and the system flags mismatches automatically. It’s been a huge help in keeping our finance workflows accurate and efficient. Review collected by and hosted on G2.com.
Elton C.
CEO, Founder
Mid-Market (51-1000 emp.)
Seamless and Scalable KYC That Accelerated Our Onboarding
What do you like best about Graip.AI?
The automation and ease of integration stood out. The KYC solution provided real-time identity verification with global coverage, reducing manual checks and compliance errors. We especially liked the clear dashboard, API flexibility, and the support team's responsiveness. It helped us stay compliant without slowing down user onboarding. Review collected by and hosted on G2.com.